Policies, Shipping & Returns

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FITTINGS

Your fitting is complimentary with a purchase. If you are interested in our fitting service only, you will need to purchase a Fit Card at the front desk prior to your fitting. A Fit Card is $10 and can be applied towards a future purchase. 

OUR SALES POLICY FOR BRAS PURCHASED IN-STORE:

  • 15 days from the date of purchase, you may return a bra for a refund when the following conditions are met:
    • Unworn, in original shape & condition
    • Fragrance & odor free
    • All tags originally attached.
  • 16-30 days from the date of purchase, if above conditions are met, a store credit will be issued.
  • After 30 days, all sales are Final.

When paying by cash, a Company Check will be issued within 14 days of the return.

OUR SALES POLICY FOR BRAS PURCHASED ONLINE:

  • 30 days from the date of purchase, you may return* a bra for a refund when the following conditions are met:
    • Unworn, in original shape & condition
    • Fragrance & odor free
    • All tags originally attached.

Once we receive the item back, we will issue a credit back to the original form of payment.

  • 31-45 days from the date of purchase, if above conditions are met, a store credit will be issued once we receive the item back.
  • After 45 days, all sales are Final.

You are responsible for the return shipping charges. Items returned that do not meet the above criteria, will be returned to the customer at their expense.

*Online purchases with a Coupon/Discounted items are Exchange Only within 15 days

ALWAYS FINAL SALE ITEMS:

  • Bras Worn Out of the Store
  • Underwear
  • Bra Accessories
  • Special Order Items
  • Stick-On / Adhesive Bras & Accessories
  • Sale Items / Items purchased with a Coupon / Discounted Items
  • Forever New / Wash Items
  • Breast Forms / Inserts
  • Shapewear 

 SPECIAL ORDERS

We go to great efforts to ensure our inventory is well stocked; there are times when we are out of a size or color. We offer a special order option where you may order any size/color available at no additional cost. Please note: Special Orders are ALWAYS: Pre-paid, FINAL SALE, and will approximately take 2-6 weeks for arrival.

SHIPPING

We offer a flat rate shipping fee of $5. If you are purchasing Forever New or Fashion Care, the flat rate shipping fee is $10. We ship with USPS and offer a Tracking Number with each order.

 

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