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Policies, Shipping & Returns

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FITTINGS

Your Bra~vo Experience and professional bra fitting are complimentary with a bra purchase. If you are only interested in our fitting service, you will need to purchase a $15 Fit Card.

The fitting process is a partnership! tape-measure-silver-with-line-copy.png

We want you to feel comfortable and confident in your new bra! Please make sure to communicate with your fitter about how a bra feels.

OUR SALES POLICY FOR BRAS PURCHASED IN-STORE:

  • 15 days from the date of purchase, you may return or exchange a bra when all the following conditions are met:
    • Unworn, in original shape & condition
    • Fragrance & odor free
    • All tags originally attached.
  • After 15 days, all sales are Final.

When paying by cash, a Company Check will be issued within 14 days of the return.

OUR SALES POLICY FOR BRAS PURCHASED ONLINE:

  • 30 days from the date of purchase, you may return or exchange a bra when the following conditions are met:
    • Unworn, in original shape & condition
    • Fragrance & odor free
    • All tags originally attached

Once we receive the item back, we will issue a credit back to the original form of payment.

  • After 30 days, all sales are Final.

You are responsible for the return shipping charges. Items returned that do not meet the above criteria, will be returned to the customer at their expense.

ALWAYS FINAL SALE ITEMS:

  • Bras Worn Out of the Store
  • Underwear
  • Bra Accessories
  • Self Care Items
  • Special Order Items
  • Adhesive Bras & Accessories
  • Sale Items / Discounted Items
  • Items purchased with a Coupon or Holiday Super Savings Certificate
  • Holiday Super Savings Certificates
  • All Gift Card/Certificates
  • Fashion Care / Wash Items
  • Breast Forms / Inserts
  • Shapewear 
  • Shipping

 SPECIAL ORDERS

We go to great efforts to ensure our inventory is well stocked; there are times when we are out of a size or color. We offer a special order option where you may order any size/color available at no additional cost. Please note: Special Orders are ALWAYS: Pre-paid, FINAL SALE, and will approximately take 2-6 weeks for arrival.

SHIPPING

We offer a flat rate shipping fee of $10. We ship with USPS and offer a Tracking Number when requested. Once the item(s) have been picked up by USPS, Bra~vo intimates is no longer responsible for delivery. Shipping is non-refundable.