Policies, Shipping & Returns

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FITTINGS

Your fitting is complimentary with a purchase. If you are interested in our fitting service only, you will need to purchase a Fit Card at the front desk prior to your fitting. A Fit Card is $10 and can be applied towards a future purchase. 

OUR SALES POLICY FOR BRAS PURCHASED IN-STORE:

  • 15 days from the date of purchase, you may return a bra for a refund when the following conditions are met:
    • Unworn, in original shape & condition
    • Fragrance & odor free
    • All tags originally attached.
  • 16-30 days from the date of purchase, if above conditions are met, a store credit will be issued.
  • After 30 days, all sales are Final.

When paying by cash, a Company Check will be issued within 14 days of the return.

OUR SALES POLICY FOR BRAS PURCHASED ONLINE:

  • 30 days from the date of purchase, you may return a bra for a refund when the following conditions are met:
    • Unworn, in original shape & condition
    • Fragrance & odor free
    • All tags originally attached.

Once we receive the item back, we will issue a credit back to the original form of payment.

  • 31-45 days from the date of purchase, if above conditions are met, a store credit will be issued once we receive the item back.
  • After 45 days, all sales are Final.

You are responsible for the return shipping charges.

ALWAYS FINAL SALE ITEMS:

  • Bras Worn Out of the Store
  • Underwear
  • Bra Accessories
  • Special Order Items
  • Stick-On/Adhesive Bras & Accessories
  • Sale Items
  • Forever New/Wash Items
  • Breast Forms/Inserts
  • Shapewear 

 SPECIAL ORDERS

We go to great efforts to ensure our inventory is well stocked; there are times when we are out of a size or color. We offer a special order option where you may order any size/color available at no additional cost. Please note: Special Orders are ALWAYS: Pre-paid, FINAL SALE, and will approximately take 2-6 weeks for arrival.

SHIPPING

We offer a flat rate shipping fee of $5. If you are purchasing Forever New or Fashion Care, the flat rate shipping fee is $10. We ship with USPS and offer a Tracking Number with each order.

 

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