Custom Swimwear Policy
All swimwear purchases are final. However, we’re happy to assist with minor alterations to ensure the best fit. Please contact us within 15 days of receiving your order, and we will do our best to accommodate one round of adjustments.
At Bravo swimwear, we are committed to providing beautifully crafted custom swimwear that is designed to fit you perfectly. We understand that each body is unique, and we take pride in making sure your swimwear reflects your personal style and comfort. Whether you're a returning customer or new to us, our goal is to ensure a seamless and positive experience.
For Returning Customers:
As you may know, we purchased the custom swimwear business in May of 2024, and while we have access to all your previous patterns and files, we’ve learned that some adjustments made after the initial fitting may not have been fully documented. We want to ensure that any modifications or tweaks you’ve had in the past are accounted for, so your swimwear fits exactly as you want it to.
To avoid any discrepancies and guarantee the best possible fit, we highly recommend booking a fitting appointment. This will allow you to show us your current swimwear, discuss any fit tweaks you’ve experienced, and work closely with one of our skilled Swimwear Stylists to ensure every detail is captured. Our goal is to make sure you’re thrilled with your custom swimwear, and this additional step will help us provide the exact fit and adjustments you need.
Customer Responsibility:
We take great care in crafting each piece to your specifications, but we also ask for your input in helping us get it right. If there are any specific adjustments that were made previously, please share those details with us so we can make sure they are reflected in your new order. Working together, we can create the swimwear that fits your body and your vision perfectly.
Book your fitting appointment today to discuss your custom swimwear needs with our Swimwear Stylists: www.bravointimates.com/book-an-appointment
We greatly appreciate your understanding and look forward to continuing to serve you with the high level of care and expertise you expect from Bravo swimwear. Together, we’ll make sure your swimwear experience is a win-win!